Mile Square Health Center - L.P. Johnson Rockford

selena marquez a month ago

I had an appointment scheduled for 3:30 for a yearly checkup. I did not end up leaving the clinic until 4:50 which would have been later but when a nurse came in and asked a name and that she had no idea what we were needing. That shows such disorganization . It should have not taken so long for an annual checkup nor the previous person saying it will just be a few minutes for a vaccine and it ended up being another 15 and nothing. All of the staff was leaving so it seems there was no communication amongst staff. This clinic is really starting to go downhill.

Nick Shipman 3 months ago

I HAD a dentist appointment that I made with Kelly McClure well over a month ago. Today I had a phone call from her office to reschedule it for the 2nd time!!! Completely unprofessional to keep pushing back an appointment that was made back in APRIL!!!! I canceled the appointment because if its soooo easy to dismiss a new patient, I dont even want to know how she would handle a regular patient.

Savvy 8 months ago

Location gave me confirmation that I could go to therapy here and would just need a referral from my doctor and then called me twenty minutes later - after I had already started the process of getting a referral sent there - that they would not accept an outside referral for anything except for addiction. This just seems like a poor way to handle people looking for psychiatric help.

Phillip Hanover a year ago

I don't care how you have come in contact with this "clinic". RUN. AVOID. They seem like they are willing to help. They are not. YOU ARE A BURDEN to them. You are the reason they get headaches. Because they think they're own patients are the ones holding them back in life. They chose this profession. But they're not mature enough to accept the incredible responsibility. The staff are weak. The doctors are weak. Accept for Doctor Jordan. He's good. This staff is absolute garbage and will treat you as such. Probably because they aren't paid what they should be. So why should they care? I hate this place. I hate it. " Go someplace else then?" For some of us its much harder to do that than others. "deal with it then?" Yep. We definitely will

Matthew Kakareko a year ago

I am extremely disappointed with the services at this hospital and the approach of their staff. About a year ago, I started treatment here and was prescribed medication that significantly affects my brain function. Initially, I received a month's supply. However, nearly every time I’ve needed a refill, I've been informed at the last minute that I must see a doctor again, leading to a gap of 2-3 weeks without my medication due to delayed appointment scheduling. This on-and-off cycle has been detrimental and unsettling. After over 8 months on this regimen, they informed me that I should have been evaluated by a different specialist before beginning my medication—a specialist who ultimately decides on the necessity of the prescription. This protocol was never followed from the start. I am frustrated with the lack of clear communication and proper protocol adherence. It’s disheartening that the hospital has repeatedly allowed me to run out of essential medication without timely notice, complicating my treatment continuity. I cannot recommend this hospital based on my experiences.